Hosted PBX – Manages Incoming Calls

July 26, 2010 | Comments Off

imageA hosted PBX phone system manages the incoming calls of your business organization in an extremely proficient manner. This is done with the help of highly sophisticated PBX features integrated in the system. The Hosted PBX Advantage By implementing a hosted PBX phone system, you can maintain excellent business communication within and outside your organization and accomplish your business objectives without making hefty investments. With the help of this system it is even possible to make long distance calls at a fraction of the actual cost. The best part of this service is that you are not required to install and maintain expensive PBX equipment in your office premises. All these are maintained at the site of the service provider and the PBX services are offered through a hosted server with the support of high speed Internet or dedicated telephone connection. Overview of Call Routing Features Integrated in the System The hosted PBX system efficiently manages all incoming calls and routes them to the different departments or extensions simultaneously without sending busy signals to the callers. In order to handle your business calls, the system is integrated with features such as auto attendant, find me follow me call forwarding, caller identity, voice mail, fax to email, call conferencing, music on hold and more. The auto attendant in the system receives the incoming calls with professional business greeting messages. It offers the callers a set of options such as dial by name and dial by extension, and transfers the calls to the right departments or extensions, based on the option chosen by the caller. The find me follow me call forwarding feature allows transferring the incoming calls to your alternate personal numbers including cell numbers and therefore you can manage your business from any preferred location. Voice Mail and Email Features The system also has the facility to route unanswered calls to the voice mail box of the employee so that the callers can leave voice messages. Besides, voice messages can be directed to your email account as audio file attachments. These messages can be opened in your laptop even when you are on the move. All these features ensure that you don’t miss important business calls from your customers.

Virtual Office Small Business Phone Service

July 25, 2010 | Comments Off

imageTelecommunication has become an easy but expensive means of business communication. Virtual office phone service for small business is an affordable option compared to traditional premise based phone systems. Efficient Management of Inbound and Outbound Calls For small business operators having regional offices in different geographical locations, it would be difficult to manage business communications efficiently. A virtual office phone service comes with solutions that effectively connects multiple departments, regional offices, as well as clients and customers round-the-globe. The number of extensions or phone lines you have in your office will not be a problem. This phone service comes with advanced find me follow me call forwarding service, by which the calls can be efficiently connected to the appropriate extensions within no time. Advanced Features at a Fraction of the Actual Cost With a virtual office small business phone service you can avail of all the advancements of a conventional phone service at economical rates. While making calls, the callers can hear professional sounding greetings integrated in the auto attendants of the system. If the user is unavailable or busy, the callers can choose options such as voice mail, fax mail, or email to convey their messages. Virtual Office Phone Service Providers Selection of a good office phone system is a very difficult job, since it depends on the specific requirements of your business such as the size of your organization, number of employees, your budget and other factors. Hence, before going for an office phone system you should make sure that the service provider can effectively meet all your business communication requirements. Several providers even offer virtual phone numbers and toll free numbers for the convenience of the customers. This will enable your callers to make calls to your office at reduced calling rates. Virtual office phone service for your small business is an effective tool to transform your enterprise into a Fortune 500 company.

Web Voice Mail Service

June 9, 2010 | Comments Off

imageWeb voice mail service is a unique facility that comes along with a hosted PBX phone system, enabling efficient call handling in your office. This facility makes sure that you stay in touch with your customers and employees round the clock. The Right Communication Alternative for Small Business Firms Web voice mail service offered through the hosted PBX phone system is a cost-effective communication alternative for small business owners. The key advantage of using this service is that you can avoid any chance of business calls going unattended. The voice mail service enables callers to leave voice messages when calls to any of the extension phone numbers provided are not attended within a specified number of rings. Calls are also rolled to the voice mail system when all the connections are at once busy. With such an efficient call routing service you can project your business organization as a well-established one among your callers. Smooth and Convenient Transference of Incoming Messages The web interface delivers the voice messages to the official email account of the employees as audio file attachments. Therefore the messages can be conveniently checked from anywhere on your personal computer. This service also notifies the arrival of new voice messages by delivering text messages to your mobile number or pager. Thus the chances of voice messages going unnoticed can be prevented. You can maintain multiple mail boxes for different departments so as to accomplish your specific business objectives. If required, individual mail boxes can be kept by your workforce. The various voice mail features can be customized as well. Voice Mail Services Available at Affordable Rates Web voice mail services can be utilized without purchasing and installing pricey PBX equipments in your office premises. The PBX service providers maintain the equipments at their center and the services are offered through a hosted server via the internet or dedicated telephone networks. The services are shared among many users and therefore provided at reasonable monthly subscription charges.

Hosted VoIP PBX Phone System with Extended Features

February 14, 2010 | Comments Off

imageWith the help of hosted VoIP compatible PBX phone system with extended features you can easily maintain an effective communication system for your small business establishment. Project Your Business Organization as a Big Corporate Implementation of hosted PBX phone system in your small business office will help you project a big corporate image among your business clients. A hosted PBX phone system makes available all the functionalities of an excellent telephone and voicemail system without you having to make huge investments. This advanced phone system is integrated with an assortment of automated call attending features and therefore you don’t have to appoint additional workforce for answering your business calls. Integrated with Efficient Call Management Features For managing your business calls in an extremely professional manner, the hosted PBX phone system is integrated with numerous advanced features. These include auto attendant, call waiting, call transferring, find me follow me call forwarding, caller ID, voice mail, fax, fax to email and many more. The auto attendant in the system answers the calls with professionally created greeting messages and also offers callers with the options such as dial-by-name, dial-by-extension and a lot more. The PBX system also helps to handle multiple calls at the same time without giving line busy signals to the callers. The find me follow call forwarding facility in the system enables to transfer the calls to other sets of phone numbers provided by the employees, including cell phone numbers. It is a real advantage, when you are having staff operating from different locations. When the calls are not answered, they are automatically directed to the employee’s voicemail box. This feature helps avoid the possibility of missing important business calls. Moreover, you can operate your business from anywhere, and give the callers the impression that you are answering from your main office. Avail of PBX Phone Services without Purchasing Expensive Equipment In order to avail of the PBX services it is not necessary to install highly expensive PBX equipments at your office premises. All the equipments are maintained at the site of the service provider and the PBX services are offered through a hosted server with the support of high speed Internet connection or telephone network. The PBX services are shared among a number of users and therefore the services can be availed of by paying nominal monthly charges. As the equipments are maintained by the service provider, you can concentrate more on your business without bothering about upgrades and maintenance services.

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